Frequently Asked Questions
Everything you need to know about our artisanal ferments and delivery.
How should I store my pickles once they arrive?
All our products are live-cultured and unpasteurized. Please refrigerate them immediately upon arrival to maintain their crunch and slow down the natural fermentation process.
Do you ship nationwide?
Yes, we ship across the country using insulated packaging and ice packs to ensure your jars stay cool and fresh during transit.
Are your products vegan and gluten-free?
Most of our pickles and ferments are naturally vegan and gluten-free. Please check the specific ingredient list on each product page for allergen information.
What happens if a jar breaks during shipping?
We take great care in packing, but if your order arrives damaged, please take a photo and contact our support team within 48 hours for a full refund or replacement.
Why is my brine cloudy?
Cloudy brine is a perfectly natural sign of healthy lactic acid fermentation. It indicates that the beneficial bacteria are active and your pickles are full of probiotics.
How long do the pickles last in the fridge?
When kept refrigerated, our pickles typically maintain their best quality for 6 to 9 months, though they are safe to eat much longer as the flavor continues to develop.